![]() You should see three additional controllers there, including an Ethernet Controller. If not, your Thunderbolt device has not bee recognized correctly. Your Thunder3 Dock Pro should be listed there. The version of your macOS needs to be macOS 10.13.4 or above. On your Mac, click About This Mac in the Apple menu. ![]() If it's green, reseat the Thunderbolt cable and/or try it with a different cable. The LED light on top of the dock should light up blue.
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